Overview
The Postback Sent Logs section allows you to monitor and troubleshoot postbacks sent by Affnook to affiliates. It provides detailed information about each postback, including the associated affiliate, campaign, event, customer activity, request URL, response status, and latency.
This helps you verify whether postbacks were sent successfully and investigate any failed or delayed requests.
Accessing Postback Sent Logs
To access the Postback Sent Logs:
Navigate to Affiliate from the dashboard.
From the Affiliate section, select Postback Sent Logs.
The Postback Sent Logs section displays all postback requests sent from Affnook along with their corresponding details.
Postback Log Details
KPI | Description |
Postback ID | Displays the unique ID assigned to the postback request for tracking and reference. |
Affiliate | Displays the affiliate to whom the postback was sent. |
Event | Displays the event or activity that triggered the postback. |
Campaign | Displays the campaign associated with the postback. |
Customer ID | Displays the customer associated with the activity that triggered the postback. |
Full URL | Displays the complete URL used to send the postback to the affiliate. |
Customer Activity ID | Displays the unique ID of the customer activity associated with the postback. |
Body | Displays the request body or payload sent as part of the postback. |
Status | Displays the status of the postback request, indicating whether it was successfully processed or encountered an error. |
Latency | Displays the time taken for the postback request to receive a response. |
Created | Displays the date and time when the postback log was created. |
Apply Filter
The Apply Filter option allows you to narrow down the postback logs and locate specific requests more easily.
Filter | Description |
Customer ID | Enter a specific Customer ID to view postbacks associated with that customer. |
Affiliate | Select one or more affiliates to view postbacks sent to the selected affiliates. |
Campaign | Select one or more campaigns to view postbacks associated with the selected campaigns. |
Event | Select an event to view postbacks triggered by that specific activity or event. |
After selecting the required filters, click Apply Filter to display the matching postback logs.
Why use Postback Sent Logs?
Postback Sent Logs are particularly useful when troubleshooting issues such as missing conversions, incorrect affiliate attribution, or postbacks that were not received by an affiliate. By reviewing the Full URL, Body, Status, and Latency, you can verify what Affnook sent and identify potential issues in the postback flow.
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